Some of our patients have received letters in the mail from Change Healthcare regarding a data breach.
Community Care Physicians (CCP) did not have a security incident. Our systems were not compromised.
Change Healthcare, which was previously a payment processing vendor for our billing system, Veradigm, did have a security incident. This past relationship is why CCP was named in letters our patients received.
If you have questions, patients can call Change Healthcare at 1-866-262-5342, Monday through Friday, 8 am to 8 pm, CT. Change Healthcare is offering patients the option to sign up for free credit protection. Please follow the instructions in your letter.
Click here for additional information.

Clinical Services

About

We believe one size does not fit all when it comes to caring for people living with chronic medical conditions. Instead, it should be personalized. We know this is accomplished when the primary care doctor is leading care and has the clinical support and resources to deliver the care that fits all of a patient’s physical, mental, emotional, social, and spiritual health needs.

That’s why CCP established a centralized clinical services team — to support our CCP practices, provide enhanced services, and extend your care team beyond the four walls of your doctor’s office. These services are geared toward our aging patients with multiple chronic health conditions. The goal is to provide extra support and services so these patients don’t end up in the emergency room – which can be scary and costly for patients and caregivers. As one care team, our clinicians work with your providers to identify issues early on, provide the right resources at the right time, and work to keep you well.

CCP’s central clinical services team includes physicians, nurse practitioners, physician assistants, pharmacists, behavioral health consultants, and nurses from Community Care Physicians and our partners at Honest Medical Group. We are an extension of your doctor’s office, and we are focused on supporting you with customized programs and resources, including:

  • Care management teams to help coordinate complicated and unique care
  • Home visits to get focused care in the comfort of your home
  • Clinical support teams who are passionate about taking care of the whole patient
  • Real-time feedback into medical conditions so your doctor can better address your needs

Our services are all coordinated by your CCP physician, and they are available free of charge to eligible patients.

Specialties

  • Care Management
  • Clinical Pharmacy
  • Family Medicine
  • Internal Medicine
  • Social Work

Advanced Practice Providers

Providers

Support Team

    Jennifer Boyce

    Patient Support Representative

    Ashley Caruso

    Pharmacy Care Coordinator/AWV Team Support

    Robin Davis

    MA, Prior Authorization Coordinator

    Kayla Day

    CPhT, Pharmacy Care Coordinator/AWV Team Lead

    Christine Distin

    LPN, Prior Authorization Coordinator

    Kelly Freeland

    TOC Coordinator

    Charity Gibbs

    Care Management Care Coordinator

    Lois Green

    Pharmacy Care Coordinator/AWV Team Support

    Tomeico Haynes

    Patient Support Representative

    Danielle Healy

    Care Coordinator

    Kim Hebert

    Patient Support Representative

    Christine Helstowski

    Care Coordinator

    Kathryn Hesler

    Care Coordinator

    Shamika Higgins

    TOC Coordinator

    Merinda Hull

    LPN, Pharmacy Care Coordinator

    Lisa Jackson

    Patient Support Representative

    Jody Lavalley

    Prior Authorization Coordinator

    Kristin Leclair

    MA, Central Prior Authorization Team Lead

    Kari McCabe

    Care Coordinator

    Shelby Olsen

    Care Coordinator

    Jennifer Rivera-McAdams

    CPhT, Pharmacy Care Coordinator

    Shelley Roberson

    Care Management Care Coordinator