UnitedHealthcare (UHC) has begun sending letters to CCP patients indicating that we are in contract negotiations and may be out of network starting February 15, 2025, after our existing agreement expires. We understand these letters may be confusing and cause concern, but it’s important to note that patients do not need to take action yet.

This affects patients with United Healthcare (UHC), including those with Commercial, Managed Medicare, Essential and Managed Medicaid plans. NYS Empire Plan (administered by UHC) is NOT included in these discussions and CCP will remain in network with NYS Empire Plan.

Since June 2024, CCP has been diligently working in good faith to secure a more equitable agreement with UHC. While we value our partnership with UHC and remain hopeful for a resolution, progress has been challenging despite CCP making numerous substantial concessions.

CCP’s focus throughout these negotiations has been to secure fair reimbursement rates and reduce unnecessary administrative burdens—both of which are dictated by insurance companies and necessary for our patients and providers. Our current requests represent the essential minimum needed to provide high quality care. We understand the potential impact on our patients. We share their concerns and are committed to reaching an agreement.

As of today, CCP remains in-network with UHC. However, if an agreement is not reached, we will be out of UHC’s network starting on February 15, 2025. After that point, if a patient decides to remain with UHC rather than choosing an alternative insurance accepted by CCP, they will be responsible for the cost of their care.

We will send letters to our patients with clear guidance as soon as there are definitive updates. Our priority remains minimizing any disruption to care.