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Behind the Scenes of Lung Cancer Screening: A Day in the Life of Nurse Navigator Lindsay Hall

At Community Care Physicians (CCP), every patient deserves personalized, compassionate care, especially when navigating a complex health journey like lung cancer screening. Nurse Navigator Lindsay Hall plays a critical role in this process, bringing over 20 years of experience at CCP to guide patients and providers through the often intricate world of lung health.

A Multi-Faceted Role in Lung Cancer Screening

Lindsay’s role as a nurse navigator is pivotal. She doesn’t just assist in reviewing lung cancer screening results—she’s at the heart of the coordination process. When results come back, she ensures every next step is taken care of, whether scheduling follow-up appointments or keeping primary care providers informed.

For patients with a Lung-RADS 3 result, which indicates a need for follow-up imaging, Lindsay ensures care is seamlessly coordinated while keeping the primary care provider in the loop. She defers to the ordering provider for more concerning results, such as Lung-RADS 4, but her involvement doesn’t stop there. Once the provider discusses the results with the patient, Lindsay answers questions, explains the next steps, and serves as a reliable point of contact.

“From referrals to pulmonary or thoracic specialists to assisting with scheduling PET scans, I’m here to ensure that patients and their providers feel supported every step of the way,” she explains.

A Career Rooted in Dedication and Growth

Lindsay’s journey at CCP began over two decades ago, and her career has been a testament to her dedication and growth. Starting as part of the clerical team in urology, she progressed through roles as a medical assistant and eventually became a nurse. Her transition back to oncology eight years ago was a full-circle moment, allowing her to use her varied experiences to make an even greater impact.

One of the things Lindsay treasures most about her role is the opportunity to collaborate across CCP’s wide variety of specialties. “Especially in pulmonary, having access to such expertise has been invaluable. Dr. Patel has taught me so much about the pulmonary process, and I’ve developed strong relationships with primary care providers who trust me with their questions and patient care needs.”

The Heart of CCP

For Lindsay, CCP is more than a workplace—it’s a community. The collaborative environment, diverse specialties, and supportive colleagues have shaped her career and empowered her to help patients and providers alike. “I’ve gotten to know so many incredible people over the years, and it’s rewarding to see how much we can accomplish together for our patients.”

Guiding Patients with Compassion

Through her dedication, expertise, and compassionate approach, Lindsay ensures that patients facing a lung cancer screening journey never feel alone. Whether it’s answering questions, coordinating care, or simply being a point of reassurance, she exemplifies the core values of CCP.

When you choose CCP, you’re not just getting exceptional medical care—you’re gaining a team of professionals like Lindsay Hall, who are committed to making every step of your journey as seamless and supportive as possible.

ImageCare Medical Imaging was the first outpatient imaging facility in the area to offer patients low dose CT (LDCT) exams for lung cancer screening to detect the smallest possible tumor. This screening benefits 55-74-year-old asymptomatic smokers and former smokers. We offer LDCT exams at ImageCare Latham, Balltown, Clifton Park, and Guilderland. If you have questions about lung cancer screening, diagnosis, or treatment, speak with Lindsay or your PCP. Visit cancercare.communitycare.com/screening/lung/ to learn more.

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