ViCa logo banner with provider, patient, and mobile app.

Video chat with Board Certified providers right from your iPhone in real time.
Save time and money, without sacrificing quality. No insurance needed.

Community Care Physicians is committed to leveraging technology to improve our patients' experiences and access to our care. VICA (Vik-uh; IPA: vɪkə) stands for Virtual Care and is Community Care Physicians' telemedicine app. VICA allows you to receive care from a licensed Community Care provider in real time using video chat on your iPhone. Just like a traditional doctor’s visit, you can see the provider and the provider can see you.

However with VICA, now you don't have to drive to an office or wait in a waiting room. Using your iPhone 5 or newer, you can receive care from anywhere in New York State for a number of common conditions — like gastrointestinal issues, flu, colds and coughs, rashes, UTIs, and more. The provider can even write prescriptions for you. Wouldn't you prefer your living room over the exam room? Learn more.

Talk to a Provider
for $45 a Visit

VICA is convenient, after all you don't even have to get into your car, and the cost is comparable to an office visit or urgent care copayment.

Secure and HIPAA

Your personal and payment information is secure with VICA and Community Care Physicians. Information on the app complies with all HIPAA regulations and requirements.

Certain Issues can be
Treated Virtually

Our providers only treat conditions that can safely be handled without an in-person visit.

Who can use VICA

VICA providers can care for patients of all ages in New York State using an iPhone 5 or newer and running iOS 8 or newer. You do not have to be a patient of Community Care Physicians to use the app.

The Community Care Difference

Community Care Physicians, commonly called CCP, is a local medical group in New York State that provides you personal medical service. CCP has been a trusted source for healthcare in NY for over 30 years.

If you are a patient of CCP, your VICA provider can easily access all your relevant medical records via CCP’s shared electronic health record system and document your VICA virtual visit. This allows for easier communication between your CCP providers. Additionally, if the VICA provider recommends you be seen in an office or by a specialist, they can easily help schedule you in another office of Community Care Physicians to which they have access.

If you are not a patient of CCP and you live in New York State, you can rest assured knowing you are receiving care from a local, trusted source for quality and convenient healthcare. Learn more on the VICA FAQ pages.

Ready to start?

In the App Store, VICA can be found by searching for "VICA Virtual Care."

Download on the App Store.

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