Concierge Care Coordinator
Our Concierge is here to help our patients, families and guests with non-clinical needs. You may have questions about services available to you or which type of doctor to see, or need help with billing and payments. We are here to help guide you.
Our Concierge can provide assistance with:
- Finding a doctor – our Concierge serves as our “Patient Connector” and puts people in the community in contact with the appropriate office based on their needs. If you’re looking for a primary care practitioner (family medicine, internal medicine or pediatrics), whether you’re new to the area, switching practitioners or are aging out of an office, our Concierge will walk you through some basic questions to determine which office is best suited and most convenient for you. Additionally, if you need a specialist, our Concierge can let you know what specialties we have.
- Determine what’s available to you within CCP – Community Care Physicians is a large organization and you may not be aware of all the services available to you. Did you know we have wellness programs, pharmacists to review your medications, and even Patient Advisory Councils for you to share your feedback? Contact our Concierge to see what services are available to you within Community Care Physicians.
- Billing and payments – our Concierge can connect you with the appropriate team members to answer any billing or insurance questions you may have. Community Care Physicians has a robust customer service department at its headquarters in Latham, but if you live or work near Clifton Park, you can also stop in to see our Concierge on the first floor of our Clifton Park Health Park, located at 1783 Route 9 to conveniently make payments also.
Our Concierge provides you with undivided attention, answers to your questions, and connections within our Community Care network. Community Care is committed to making a difference in the quality of your health and wellbeing.
Concierge Hours: Monday-Friday 8am to 4pm. Our Concierge can be reached by phone or in person at our Clifton Park building.
Phone: (518) 782-3800
Address: 1783 Route 9, first floor, Clifton Park, NY 12065
If you are already a patient of Community Care Physicians and are calling about an appointment, a prescription, or to speak with your doctor’s office about your specific care, you can use our Practice Finder or Physician Finder to obtain your office’s phone number and directly contact your practice.